Chapter 8 - Starting the Solution

In this chapter we move away from the utopian world that lies above the "brown cow" model and go down to the reality of the "Future How" analysis.

In the past chapters we learned how to understand the essence of the business and what is possible to improve and automate.

Looking at the "Future How" the Business Analyst's task is to achieve the desired outcome for the BUC (Business Use Case).

The Business Analyst also needs to keep the users in mind. The documented functionalities need to fit seamlessly into the user's expectations or perceptions. Some tools that can assist this process are: Ethnography, Personas and Interviews.

Your solution needs to be innovative. Business Analysts should always think differently about the problem to find a new and better way to do the work.

Solution also needs to be convenient. How can it make the user's life easier?

Also what type of information are you giving? Is it useful? Will it make user continue to want to use your solution?

Finally, before building anything related with the final product, always sketch first. By doing this it will be easier to analyse the proposed solution, brainstorm improvements and make the necessary changes. All of this without having to rework the original project.


Source: MasterRequirements Process - Getting Requirements Right; pages: 177-200

Image result for user experienceing the 

Comments

  1. Active Adjacent systems
    Active adjacent systems are humans who can interact with, or participate in, the work. When
    active adjacent systems initiate events, they have some objective in mind, and will collaborate
    with the work—provide data or biometrics, respond to questions, indicate choices—until their
    objective is satisfied. Given this fact, you can usually locate your product boundary as close as
    possible to the adjacent system. an example of an active adjacent system interacting with the work; in this case a bank customer is using an automated teller machine.
    Active adjacent systems are able to interact with the work; this interaction can occur face to
    face, by telephone, via a mobile device, with an automated machine, or over the Internet.
    Even though the active adjacent system is technically outside the scope of the work, you
    should consider whether you might be able to extend the scope of your product to include
    some of it.


    Autonomous Adjacent System
    autonomous adjacent system is some external body, such as a not her company, a computer system, or a customer, that is not directly interacting with your work. It acts independently of the work being studied, but has connections to it. Autonomous adjacent systems communicate through one-way data flows such as letters or e-mails or online forms where no back-and-forth interaction is possible. For example, when your credit card company sends you a monthly statement, you (the card holder) are an autonomous adjacent system. You passively receive the statement with no interaction. You are acting independently, or autonomously, as seen from the viewpoint of the work of the credit.

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  2. Innovation
    This is the ideal opportunity for you to be inventive. In the event that no advancement happens, at that point the new item will be a lot of equivalent to whatever it replaces. It is, obviously, significant not to disturb the fundamental necessities, yet there are various things that you can do to make a progressively creative and satisfactory final result. Advancement, as we utilize the term here, implies considering the issue to locate another and better approach to take the necessary steps, or now and again to discover better work to do. Rather than surging ahead with the first-to-mind arrangement or the undeniable arrangement, we encourage you to invest only a little energy with individual business investigators and different partners to concoct something better, something that will be longer enduring and all the more engaging, something creative. This area presents some advancement triggers. We utilize these ideas with our venture groups to propose developments, and to discover crisp and better arrangements. We recommend utilizing any of these triggers as a method for helping you to think contrastingly and find an imaginative arrangement.

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  3. Determining the extent the product
    In many cases, capabilities for providing product variety may be enhanced efficiently and effectively by creating families of products based on product platforms. However, the actual extent of a product platform-the range of products based upon the platform-is usually determined qualitatively. We present a quantitative method for determining the number of scaleable platforms for a specific market as well as the distribution of products among multiple platforms, recognizing that multiple factors determine optimal platform extent and that these factors often conflict. We model these factors quantitatively, at either the systems level or the individual product level, using the compromise Decision Support Problem including concepts derived from linear physical programming. We apply this approach to an example study of a family of absorption chillers. Our emphasis is on the approach rather than the results, per se.

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